Return Policy

At ZENVAROS, we are committed to ensuring complete satisfaction with your purchase. If for any reason you are not satisfied with a product you have purchased, you may return it under the terms described below.

Eligibility for Returns

• The item must be unused and in its original condition.
• The item must be returned in its original packaging with all tags attached.
• Returns must be initiated within 30 days of receipt.

Non-returnable Items

• Items marked as "Final Sale" during purchase.
• Gift cards or promotional items.
• Items with missing or altered serial numbers.

Return Process

1. Contact our Customer Service team at [email protected] to initiate a return.
2. Provide your order number and reason for the return.
3. Pack the item securely in its original packaging, including all paperwork, parts, and accessories.
4. Include the return authorization form provided by our support team.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7 business days.

Exchanges

For exchanges, contact our Customer Service team to arrange the exchange of goods. The new item will be dispatched once the original item has been received and inspected.

Contact Us

If you have any questions regarding our return policy, please reach out to our Customer Service team at +1 123-456-7890.